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👉Friendly Reminder for Parents / Guardians to Submit a Claim:
Remember, when you're ready to submit a claim for approval, head to the KEEP app and click Login with Merit. (You can also view the full instructional video here).
👉The order request will not be approved until a claim has been submitted, so we recommend that you submit a claim the same day you make the order request. Additional help center articles can be found here.
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- Click on the product you want to order from the our designated KEEP Products Page.
- Click on the KEEP Request A Quote button.
- Fill out quote form with correct item checked along with information such as name, student award number, etc.
- After you submit your quote, we will email you an invoice to send to KEEP for approval. (Check SPAM folder if you don't receive email).
- KEEP will notify you if the quote is approved or declined. The order request will not be approved until a claim has been submitted, so we recommend that you submit a claim the same day you make the order request. Additional help center articles can be found here.
- Orders will include a $9.50 shipping/handling fee.
- Contact customerservice@timestales.com or through our chat if you need assistance.
Fill out the Quote Checkout Form and send to KEEP for approval.
How to submit a claim to KEEP:
https://help.keep.ks.gov/article/9-how-do-i-submit-a-claim
How to find Award ID:
https://help.keep.ks.gov/article/244-how-do-i-find-my-students-award-id